CVE-2021-37415: Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability
Actively exploited. At least one CVE in this advisory is listed in the CISA Known Exploited Vulnerabilities catalog — exploitation has been observed in the wild. Treat remediation as urgent.
Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication
CSIRTS triage
- What
- The vulnerability allows authentication bypass for certain REST-API URLs.
- Who is affected
- Deployments of Zoho ManageEngine ServiceDesk Plus before version 11302 are affected.
- Urgency
- Remediation is urgent due to active exploitation and critical severity.
- Action
- Upgrade to version 11302 or later.
AI-assisted analysis generated from the source advisory — verify against the original.
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Details
Original advisory: https://nvd.nist.gov/vuln/detail/CVE-2021-37415
Exploitation outlook
EPSS (FIRST.org) estimates each CVE’s probability of exploitation in the next 30 days — here is the CSIRTS.com read on those numbers.
- Exploitation confirmedCVE-2021-37415Already exploited in the wild (CISA KEV) — the prediction phase is over. Patch now. Riskier than 100% of all scored CVEs.
Referenced CVEs
| CVE | CSIRTS overview | External |
|---|---|---|
| CVE-2021-37415 | coverage & exploitation status | NVD · CVE.org |
Recent advisories for Zoho ManageEngine ServiceDesk
A cluster of recent advisories against the same product widens the attack surface — attackers routinely chain freshly published CVEs on one product, so review these together.
- criticalexploitedCVE-2021-44077: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerabilitycisa-kev · 2021-12-01
- criticalexploitedCVE-2019-8394: Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerabilitycisa-kev · 2021-11-03
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